Frequently Asked Questions
Planning a custom leather goods project?
From product choice and sampling to production, worldwide delivery and payment, find straightforward answers for starting your project with us.
Products & Development
What leather goods do you make?
We make custom wallets, card holders, belts and small leather goods, including key holders, coin purses, passport covers, business sets and leather gifts.
What order quantities do you support?
We support brand trials, repeat orders and larger-volume programs. Share your target quantity and we will shape the right production plan.
Do you offer OEM and ODM development?
Yes. We support product development from the first brief through sampling, approved samples, production, quality checks, branded packaging and worldwide delivery.
Can you customize logos and packaging?
Yes. We offer embossing, foil stamping, metal logos, hangtags, inserts, gift boxes, branded cartons and other presentation details.
Can I specify 100% hand stitching?
Yes. For a product brief and budget built around this method, CHILLZONE's skilled, experienced craftspeople can ensure every stitch is completed by hand and record the requirement in the sample approval, quotation, production plan and finished-goods criteria.
How does sampling work?
We align construction, materials and branding, make the sample, then refine it with your feedback into the approved piece.
How long does sampling take?
Pattern development and sampling for small products typically take about 15 days, depending on the product and required revisions. We confirm the project schedule after reviewing the brief.
Production & Delivery
How do you maintain quality during production?
We carry the approved sample through material preparation, cutting, stitching, edge finishing, hardware, logo application, finished checks and packing.
Can you provide production and pre-shipment photos?
Yes. We can share requested product, packaging, shipping-mark and carton photos so your team can follow key production and packing stages.
Do you ship worldwide?
Yes. We serve brands worldwide and handle the relevant shipment procedures. Packaging, labels, required documentation and logistics are planned around the confirmed product, destination and shipment plan.
How are B2B orders paid?
The proforma invoice clearly records the agreed payment method, recipient details, order scope and payment schedule, giving both teams one shared project reference.
What should I send for a custom quote?
Send the product type, reference images, dimensions, materials, colors, logo method, packaging, target quantity, destination and target timing. We will reply with the next development step.
Start Your Project
Have another question? Ask us directly.
Share your product idea, target quantity and timing, and we will reply with the next development step.